SHIPPING AND RETURN
POLICIES

Shipping Policy

We are committed to processing and shipping your orders as quickly as possible to provide you with the best experience. On average, orders are shipped within 10 business days of purchase. However, this timeframe may vary depending on product availability and order volume.

Shipping Details:

Orders are processed from Monday to Friday, excluding public holidays.
Delivery times may vary depending on your location and the shipping carrier.
Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable).

Important Notes:

We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
Please ensure that your shipping address is correct when placing your order. We cannot be held responsible for lost packages due to incorrect addresses.
If you have any questions regarding your shipment, feel free to contact our customer service.

Thank you for your trust 🤩

Return & Exchange Policy

We do not offer product returns or exchanges. However, if your product is covered by a warranty and requires after-sales service, please contact our customer support team for assistance at support@blueback.fr

Important Information:

No returns or exchanges are accepted
Warranty-related requests will be handled according to the terms of the product warranty.
If you experience an issue with a defective or faulty product under warranty, please reach out to our customer service team with proof of purchase and details of the issue.

For any questions or concerns, feel free to contact us on contact@blueback.fr

Thank you for your understanding!